Global E Tickets has a customer-friendly refund policy to ensure a positive user experience. The policy allows users to explore and utilize the website and its features before making a final decision. Here are the key points of the refund policy:
- Refund Request Time frame: To be eligible for a refund, users must submit a refund request within 72 hours (3 days) from the time of payment.
- Commencement of the Event: The refund policy extends until 72 hours (3 days) prior to the start of the event. Users can request a refund within this time frame.
- Refund Eligibility: Refund requests made outside of the specified time frame will not be honored. It’s important to submit the request within the designated period to be eligible for a refund.
- Refund Amount: If the refund request meets the policy criteria, Global E Tickets will refund 100% of the registration fee.
- Processing Time: After submitting a refund request, members can expect to receive their refund within 7-10 days of the request being processed.
- In the event you are outside of this time frame, you would need to contact the event organizer.
It’s essential to familiarize yourself with the terms and conditions of the refund policy to ensure compliance with the specified time frames. If you have any specific questions or concerns regarding Global E Tickets‘s refund policy, it’s advisable to contact their customer support for further assistance.
In addition to the refund policy mentioned earlier, it’s important to note that service fees are non-refundable. This means that while users may be eligible for a refund of the ticket fee, any service fees associated with the transaction will not be reimbursed.
Service fees typically cover administrative costs, transaction processing, or other related expenses. As stated in the refund policy, only the ticket fee will be refunded if the refund request meets the specified criteria.
Keep in mind that Global E Tickets is NOT the event organizer. We are only responsible for each transaction to purchase the tickets.
If you have any questions or require further clarification about the refund policy or the non-refundable service fees, I recommend reaching out to Global E Tickets‘ customer support [ support@lane4.org ]for detailed information and assistance.
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